Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase, Airway bill/slip attached to the parcel can be considered a receipt as well.
There are certain situations where only partial refunds are granted: (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is picked up, we will contact you to notify you that we have picked up your returned item. We will also notify you of the approval of your refund.
Your refund will be processed, within 24-48 hours.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com or whatsapp 0336-0034914.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.